A group of NHS staff laughing together

The NHS’s greatest strength is its people, and as demand for healthcare continues to grow, it is essential that NHS staff get the support they need to do their jobs effectively.

Through better recruitment and retention, the NHS Long Term Plan will ensure there are enough people working in the NHS to support patients, and that they get the support they need to continue delivering the best possible care.

It will also strengthen the quality of NHS leadership, while improving the working environment for frontline staff – from support to manage their own health and wellbeing, to investing in the digital technology that can help them do their jobs more easily.

What we will do

  • Make the NHS a great place to work by prioritising staff support and wellbeing
  • Strengthen and support leadership at all levels
  • Make sure that we have enough people with the right skills to help care for patients now and in the future
  • Enhance retention drives for nurses to continue their NHS careers
  • Empower our workforce to use new technology.

Putting it into practice: Southend

Southend University Hospital NHS Foundation Trust has created the successful ‘Stay @ Southend’ retention campaign to keep more nurses in their job.

One of the campaign aims was to improve first impressions during the first 90 days of a new nurse’s employment. Managers were given practical support to be positive with their teams and respond to their needs. Existing policies on flexible working and retire-and-return were reinvigorated.

Managers now have a better understanding of their staff’s aspirations and concerns, and are able to be more responsive to their needs.  As a result, turnover rates have fallen.

Find out more

See what the NHS Long Term Plan has to say about workforce.

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